Shipping Policy
At SillyRides, we aim to deliver your orders quickly, safely, and efficiently. Please read our shipping policy to understand how we handle deliveries.
📦 1. Order Processing Time
- All orders are processed within 1–2 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- Once your order is shipped, you will receive a confirmation with tracking details.
🚛 2. Delivery Time
- Metro Cities: 2–4 business days
- Other Cities & Towns: 4–7 business days
- Delivery timelines may vary depending on your location and courier availability.
💰 3. Shipping Charges
- We offer free shipping on selected products/offers.
- For other orders, shipping charges (if any) will be calculated at checkout.
📍 4. Order Tracking
- Once your order is shipped, a tracking link/ID will be shared via SMS or email.
- You can track your order in real-time using the provided link.
🚫 5. Delivery Delays
While we strive to deliver on time, delays may occur due to:
- High order volume
- Weather conditions
- Courier partner issues
We appreciate your patience in such situations.
❌ 6. Failed Deliveries
- If a delivery attempt fails due to incorrect address, unavailability, or refusal, the order may be returned to us.
- Re-shipping charges may apply for re-delivery.
💳 7. Cash on Delivery (COD)
- COD is available on selected orders/locations.
- Please ensure availability to receive the order to avoid cancellations or future restrictions.
🌍 8. Serviceable Locations
- We currently ship across most locations in India.
- If your area is not serviceable, you will be notified at checkout.
📞 9. Contact Us
For any shipping-related queries, feel free to reach out:
📧 Email: [ sillyridesonline@gmail.com]
📱 Phone: [8208845858]